ICT Data Services Manager

British University Vietnam (BUV) is the first and only international university in Vietnam to directly award British degrees from the prestigious University of London and other UK universities. BUV is rated a 5 Star university of excellence by the world recognised QS accreditor and is also recognised with a University-wide accreditation from the UK’s Quality Assurance Agency (QAA).

BUV has three main brand drivers:

• Offering accredited British and international higher education and training in Vietnam.
• Providing 5-star university campuses, learning spaces, and services.
• Including a Personal and Social Growth (PSG) Program that prepares students for the future of life and work.

Established in 2009, BUV provides teaching for both undergraduate and postgraduate programmes. Employability rates for students are exceptionally high with 100% of graduates from BUV either employed or continuing higher education within 3 months after graduation.

Students study at BUV’s award winning campus in the Ecopark township near Hanoi. With its state-of-the-art teaching and learning facilities and an iconic design, BUV is recognised as one of the best educational environments in Southeast Asia.

POSITION PURPOSE

We are seeking a strategic and hands-on Data Services Manager to lead our efforts in transforming data into a critical business asset. This dual-focus role is responsible for overseeing our enterprise Reporting & Business Intelligence services while also driving innovation through our Data & AI practice. You will manage a team of analysts and engineers to ensure the delivery of reliable, insightful reporting and to pioneer advanced solutions in machine learning, automation, and data governance.

AREAS OF RESPONSIBILITY

1.  Leadership & Strategy:

• Lead, mentor, and grow a high-performing team of BI developers, data analysts, and data
• Develop and execute a holistic data strategy aligned with business objectives, encompassing both traditional BI and modern AI capabilities.
• Manage the portfolio of data projects, prioritizing initiatives based on business impact and resource
• Establish and champion a culture of data-driven decision-making across the
• Manage the budget, vendor relationships, and tools for the data services

2.  Reporting & Business Intelligence Services:

• Collaborate with business stakeholders to understand and document reporting and analytics
• Oversee the design, development, maintenance, and performance of our central data repositories (e.g., Snowflake, BigQuery, SQL Server, Databricks) to ensure data integrity and availability.
• Lead the development and deployment of high-impact, user-friendly reports and interactive dashboards primarily using Microsoft Power BI.
• Define, track, and report on key business metrics (KPIs), ensuring accuracy and consistency across the

3.  Data & AI Services:

• Implement and enforce data governance policies, including data quality, metadata management, security, and privacy standards.
• Guide the team in performing statistical analysis and conducting deep-dive analyses to generate actionable insights.
• Identify opportunities for and oversee the development of automation solutions (e.g., RPA, automated data pipelines, self-service analytics) to streamline business processes and improve efficiency.
• Explore and pilot new AI/ML technologies and methodologies to solve complex business problems and create a competitive advantage.

POSITION SPECIFICATIONS

COMPETENCIES (knowledge, skills, and abilities) 

• Bachelor’s degree in data science, computer science, statistics, information systems, or a related quantitative field.
• 5+ years of professional experience in data management, with at least 3+ years in a leadership or management role overseeing a technical team.
• Proven expertise in Microsoft Power BI (including Data Models, DAX, and Power Query) and the broader Microsoft data stack (e.g., Azure SQL DB, Synapse, Fabric).
• Strong hands-on experience with cloud data platforms (e.g., Azure) and modern data architecture (Data warehouses and data lakes).
• Solid understanding of SQL and proficiency in at least one programming language relevant for data science (Python preferred, or R).
• Demonstrable experience with data governance frameworks and master data management (MDM)
• Experience scoping, managing, and delivering data projects from conception to
• Excellent communication and stakeholder management skills, with the ability to explain complex technical concepts to non-technical audiences.

Highly Preferred: 

• Direct experience developing or managing the development of machine learning models and seeing them through to production.
• Experience with automation tools like UiPath, Power Automate, or Apache

BENEFITS

• Highly competitive salary package (plus benefits) depending on qualifications/experience;
• 13th month Tet bonus (Vietnamese candidates);
• Annual cost of living adjustment;
• Annual salary increases and bonuses based on performance;
• Recognition & awards programmes;
• 20 days annual leave, plus Xmas closure, public holidays and 5 days paid sick leave;
• Healthcare plan (Private accident, medical, and dental insurance, including annual health checks);
• Education support for staff, spouse and children;
• Transportation support;
• Business travel insurance;
• Various staff events throughout the year (outings, year-end party, sports activities and other events);
• Onsite fitness and sports centre;
• Opportunity to work within a professional and multicultural environment.

Interested candidates should prepare an up-to-date CV and application letter indicating for which position you are applying. Please then select SUBMIT YOUR CV button on our JOBS AT BUV webpage or email to hr@buv.edu.vn. We will invite short-listed candidates for interviews. Recruitment will remain open until the position is filled.

EQUAL OPPORTUNITIES AND DIGNITY AT WORK POLICY

All staff are expected to understand and enact the University’s commitment to ensuring equality and diversity in all activities. This commitment is enshrined in the BUV mission statement and our core values.

Every member of staff has a responsibility to ensure colleagues are treated with dignity and respect. The University is committed to creating a work environment for all staff that is free from harassment, intimidation and any other forms of bullying at work, where everyone is treated with dignity, respect and professional courtesy.

Submit Your CV