Officer, Assessment Operation

BRITISH UNIVERSITY VIETNAM (BUV)

British University Vietnam (BUV) is the first and only international university in Vietnam to directly award British degrees from the prestigious University of London and other UK universities. BUV is rated a 5 Star university of excellence by the world recognised QS accreditor and is also recognised with a University-wide accreditation from the UK’s Quality Assurance Agency (QAA).

BUV has three main brand drivers:

• Offering accredited British and international higher education and training in Vietnam.
• Providing 5-star university campuses, learning spaces, and services.
• Including a Personal and Social Growth (PSG) Program that prepares students for the future of life and work.

Established in 2009, BUV provides teaching for both undergraduate and postgraduate programmes. Employability rates for students are exceptionally high with 100% of graduates from BUV either employed or continuing higher education within 3 months after graduation.

Students study at BUV’s award winning campus in the Ecopark township near Hanoi. With its state-of-the-art teaching and learning facilities and an iconic design, BUV is recognised as one of the best educational environments in Southeast Asia.

POSITION DESCRIPTION

We are seeking a highly organised and detail-oriented Assessment Operations Officer to join the Assessment and Academic Partnerships team at British University Vietnam. This role plays a key part in the planning, administration, and delivery of assessment operations, ensuring all assessments are conducted accurately, securely, and in full compliance with University and awarding body regulations.

The postholder will be responsible for coordinating examination schedules, logistics, and resources; liaising closely with academic teams and relevant stakeholders; and supporting smooth exam delivery from planning through post-exam administration. The role also involves maintaining accurate assessment records, responding to student enquiries, and preparing documentation for Examination Boards as assigned by the line manager.

 AREAS OF RESPONSIBILITY

1. Exam Planning and Preparation: Coordinate examination schedules across programmes, ensuring accuracy, feasibility, and no timetable conflicts. Liaise with academic departments to confirm assessment requirements and arrange venues, materials, invigilators, and reasonable adjustments well in advance.
2. Candidate Registration and Exam Entry: Manage exam registration and entry processes, ensuring eligible students are correctly recorded and compliant with deadlines. Verify student data and support resolution of registration-related issues.
3. Stakeholder Communication: Communicate examination schedules, instructions, and updates to students, academic staff, invigilators, and relevant campus services. Escalate and report issues to the Exams Office Manager in line with approved timelines and regulations.
4. Exam Materials and Security: Oversee the secure receipt, storage, handling, and distribution of examination materials, always maintaining confidentiality and assessment integrity.
5. Exam Day Operations: Support end-to-end exam delivery, including venue setup, invigilator briefing, materials distribution, and real-time issue handling to ensure examinations run smoothly and in compliance with regulations.
6. Invigilator Management: Support the recruitment, training, scheduling, and coordination of invigilators, ensuring adequate coverage and adherence to examination procedures.
7. Compliance and Quality Assurance: Ensure all assessment activities comply with BUV regulations, awarding body requirements, and policies on academic integrity, confidentiality, and data protection.
8. Post-Exam Administration: Support post-exam processes including handling student enquiries, maintaining records, and preparing documentation for Examination Boards and related reporting, as assigned by the line manager.

 POSITION SPECIFICATIONS

COMPETENCIES (knowledge, skills, and abilities)

Essential

• Vietnamese national.
• Bachelor’s degree, preferably in Education, Business, or Foreign Languages.
• Good written and verbal communication skills in both Vietnamese and English.
• Strong computer literacy, particularly in MS Office (Word, Excel, PowerPoint, Outlook).
• Ability to work collaboratively in a team-oriented environment.
• High attention to detail and accuracy in handling data and documentation.
• Strong time-management and prioritisation skills.
• Reliable, adaptable, and responsible, with a strong sense of accountability.
• Customer- and service-oriented mindset, particularly when working with students and academic staff.
• Results-driven, with the ability to meet deadlines under pressure.
• Demonstrated problem-solving skills and sound judgement.

Desirable

• Minimum 3 years’ experience in a similar assessment or examinations role within a university or comparable institutional environment.
• Ability to work effectively under pressure and demonstrate flexibility during peak assessment periods.
• Proactive, adaptable, and quick learner with the ability to respond positively to change

BENEFITS

• Highly competitive salary package (plus benefits) depending on qualifications/experience;
• 13th month Tet bonus (Vietnamese candidates);
• Annual cost of living adjustment;
• Annual salary increases and bonuses based on performance;
• Recognition & awards programmes;
• 20 days annual leave, plus Xmas closure, public holidays and 5 days paid sick leave;
• Healthcare plan (Private accident, medical, and dental insurance, including annual health checks);
• Education support for staff, spouse and children;
• Transportation support;
• Business travel insurance;
• Various staff events throughout the year (outings, year-end party, sports activities and other events);
• Onsite fitness and sports centre;
• Opportunity to work within a professional and multicultural environment.

Interested candidates should prepare an up-to-date CV and application letter indicating for which position you are applying. Please then select SUBMIT YOUR CV button on our JOBS AT BUV webpage or email to hr@buv.edu.vn. We will invite short-listed candidates for interviews. Recruitment will remain open until the position is filled.

Important Notice:

To strengthen communication and protect candidates from increasingly complex fraud risks, please note that BUV will never request any fees or payments during the recruitment process. Be cautious of scams that ask for money to apply.

The Human Resources Department (HRD) of BUV only uses the official email address hr@buv.edu.vn. If you are ever unsure about the authenticity of any information or request, kindly contact HRD at hr@buv.edu.vn or by phone at +84 2216 250 250 during office hours for verification and support.

Submit Your CV