Officer, Transportation Management

BRITISH UNIVERSITY VIETNAM (BUV)

British University Vietnam (BUV) is the first and only international university in Vietnam to directly award British degrees from the prestigious University of London and other UK universities. BUV is rated a 5 Star university of excellence by the world recognised QS accreditor and is also recognised with a University-wide accreditation from the UK’s Quality Assurance Agency (QAA).

BUV has three main brand drivers:

• Offering accredited British and international higher education and training in Vietnam.
• Providing 5-star university campuses, learning spaces, and services.
• Including a Personal and Social Growth (PSG) Program that prepares students for the future of life and work.

Established in 2009, BUV provides teaching for both undergraduate and postgraduate programmes. Employability rates for students are exceptionally high with 100% of graduates from BUV either employed or continuing higher education within 3 months after graduation.

Students study at BUV’s award winning campus in the Ecopark township near Hanoi. With its state-of-the-art teaching and learning facilities and an iconic design, BUV is recognised as one of the best educational environments in Southeast Asia.

POSITION PURPOSE

The Officer, Transportation Management will assist Senior Officer, Transportation Management to plan the BUV bus schedule, monitor, coordinate and enhance the shuttle bus service quality for BUV students and staffs safely, efficiently, professionally, and economically.

AREAS OF RESPONSIBILITY

1. Follow all rules, policies, and procedures of British University Vietnam (BUV), along with regulations pertaining to the Campus Facilities & Services Management.
2. Assist Senior Officer to make a work plan for the bus service coordinator team on a daily and weekly basis.
3. Coordinate with related departments for creating the bus timetable and routing of school buses.
4. Record violation of bus supplier as mentioned in the contract.
5. Work closely with bus service supplier for:

• Operating and managing daily activities of routes and trips.
• Quickly handling all arising during operation.
• Assist Senior Officer to manage passengers at trips and routes, evaluate and propose options to improve operational efficiency and service quality.
• Receiving calls/ messages/emails to support information about running schedule, running time to answer questions from BUV staffs and students.
• Assist Senior Officer to conduct daily review of drivers’ performance, making sure the driver has a professional appearance, attitude, behavior and working style.
• Assist Senior Officer to instruct bus drivers and monitors in safety procedures, always consider the safety of passengers first.
• Assist Senior Officer to assign bus drivers to routes best suited to the overall transportation needs.
• Inspecting assigned buses for cleanliness, condition of seats, mechanical and body condition, and vandalism.
• Assist Senior Officer to schedule drivers for field trips.
• Finding lost and found items on the bus for BUV students and staffs.

6. Complete reports and keep records, collect documents as required for payment process.
7. Perform other duties and responsibilities as requested by the Supervisor and/or Line Manager.

 POSITION SPECIFICATIONS

COMPETENCIES (knowledge, skills, and abilities)

Essential

• Bachelor’s Degree or equivalent.
• Prior experience as a transport coordinator or similar role is preferable.
• Excellence in Microsoft Office skills, especially Excel.
• Good at English skills (reading, listening, writing, and speaking).
• Demonstrate knowledge of record keeping and reporting techniques.
• Ability to understand and follow rules, oral and written instructions, and regulations.
• Ability to operate office machines.

Desirable

• Work experience at a multi-cultural environment

COMPETENCIES (behavioral)

Essential 

• Planning & organising
• Problem solving & decision making
• Effective Communication
• Customer & service orientation
• Teamwork & collaboration

Desirable

• Creative thinking & innovation
• Relationship building & networking

BENEFITS

• Highly competitive salary package (plus benefits) depending on qualifications/experience;
• 13th month Tet bonus (Vietnamese candidates);
• Annual cost of living adjustment;
• Annual salary increases and bonuses based on performance;
• Recognition & awards programmes;
• 20 days annual leave, plus Xmas closure, public holidays and 5 days paid sick leave;
• Healthcare plan (Private accident, medical, and dental insurance, including annual health checks);
• Education support for staff, spouse and children;
• Transportation support;
• Business travel insurance;
• Various staff events throughout the year (outings, year-end party, sports activities and other events);
• Onsite fitness and sports centre;
• Opportunity to work within a professional and multicultural environment.

Interested candidates should prepare an up-to-date CV and application letter indicating for which position you are applying. Please then select SUBMIT YOUR CV button on our JOBS AT BUV webpage or email to hr@buv.edu.vn. We will invite short-listed candidates for interviews. Recruitment will remain open until the position is filled.

EQUAL OPPORTUNITIES AND DIGNITY AT WORK POLICY

All staff are expected to understand and enact the University’s commitment to ensuring equality and diversity in all activities. This commitment is enshrined in the BUV mission statement and our core values.

Every member of staff has a responsibility to ensure colleagues are treated with dignity and respect. The University is committed to creating a work environment for all staff that is free from harassment, intimidation and any other forms of bullying at work, where everyone is treated with dignity, respect and professional courtesy.

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