Associate Manager, Student Recruitment

BRITISH UNIVERSITY VIETNAM (BUV)

British University Vietnam (BUV) is the first and only international university in Vietnam to directly award British degrees from the prestigious University of London and Staffordshire University. BUV is rated a 5 Star university of excellence by the world-recognised QS accreditor and is also recognised with a university-wide accreditation from the UK’s Quality Assurance Agency (QAA).

BUV has three main brand drivers:

• Offering accredited British and international higher education and training in Vietnam.
• Providing 5-star university campuses, learning spaces, and services.
• Including a compulsory personal and social growth program that prepares students for the future of life and work.

Established in 2009, BUV provides teaching for undergraduate and graduate programmes. Employability rates for students are exceptionally high with 100% of graduates from BUV either employed or continuing higher education within 3 months after graduation.

With a wide network of more than 300 enterprise partners in various fields and 12-week internship programmes, BUV helps students gain professional knowledge and practical skills to meet employers’ requirements as well as be ready to develop their careers immediately after graduation.

Students study at BUV’s award-winning campus in the Ecopark Township near Hanoi. With its state-of-the-art teaching and learning facilities and iconic design, BUV is recognised as one of the best educational environments in Southeast Asia.

POSITION PURPOSE

• Provide high quality and proactive performance in recruiting new students to enrol to Pre-Uni & Higher Education programmes at British University Vietnam on annual basis.
• Build and maintain customer relations.
• Meet and exceed KPIs and sales targets.
• Adhere to organizational policies and regulations affecting the Sales department.
• Proactively pursue new business and sales opportunities.

AREAS OF RESPONSIBILITY

1. Management support

• Assist Senior Manager, Student Recruitment & Institutional Partnership in developing and implementing a sales plan and managing administration tasks.
• Actively control and monitor the execution of the approved sales plan, make sure all tasks given to team members are carried out professionally and effectively in a timely manner.
• Responsible for training & guiding team members through the proper process and procedure of working with Institutional Partnership’s stakeholders: Agents, Corporate and School channels, and customers consultation.
• Work with internal departments such as Institutional Partnerships & MarCom teams to engage audiences and prospects more deeply.
• Manage a sales team from 6-8 sales & telesales team

2. Recruitment activities

• Provide services to all applicants to the degree and pre-university programmes at BUV with the highest level of personalised service. Counsel students on programme selection.
• Actively assist students in their applications and align with the admission team to make sure they get a timely decision on their application for the relevant programmes.
• Accurately registering the students on the pre-university programmes after having conducted the placement test to ensure the minimum number of students per class.
• Directly consult students to reach own KPI’s & supporting team to reach team’s KPI

3. Others

• Create and maintain business opportunities by developing relations with external stakeholders and provide consultancy services and training if required.
• Consolidate and report on a weekly, monthly basis or as requested by the line manager.
• To undertake any other assignments as delegated by Line manager.

POSITION SPECIFICATIONS

MINIMUM ACADEMIC/PROFESSIONAL QUALIFICATION

• Vietnamese national
• Bachelor’s degree in relevant discipline, preferably Management, Marketing or Business Administration

RELATED EXPERIENCE

A minimum of three years of proven experience in a similar position, preferably in sales; having experience in university student recruitments or overseas study consultations; experience in telesales & telesales managements; management experience in leading teams from 6 people or above;

COMPETENCIES (KNOWLEDGE, SKILLS & ABILITIES)

• Possess deep knowledge of business product offering and value proposition.
• Strong individual contributor with extraordinary organizational, time and project management skills
• Ability to make quick decisions before, during, and post-event upon unexpected circumstances.
• Ability to multitask and manage multiple projects simultaneously while meeting strict deadlines.
• Extremely strong verbal and written communication skills.
• Consulting, team management, sales, tele sales training skills.
• High-level proficiency with MS Office programs.
• Problem solving skills.

COMPETENCIES (BEHAVIORAL)

• The ability to work independently.
• Passion and drive
• Competitive spirit
• Professionalism
• Adaptability to change

Interested candidates should prepare an up-to-date CV and application letter indicating for which position you are applying. Please then select SUBMIT YOUR CV button on our JOBS AT BUV webpage or email to hr@buv.edu.vn. We will invite short-listed candidates for interviews. Recruitment will remain open until the position is filled.

EQUAL OPPORTUNITIES AND DIGNITY AT WORK POLICY

All staff are expected to understand and enact the University’s commitment to ensuring equality and diversity in all activities. This commitment is enshrined in the BUV mission statement and our core values.

Every member of staff has a responsibility to ensure colleagues are treated with dignity and respect. The University is committed to creating a work environment for all staff that is free from harassment, intimidation and any other forms of bullying at work, where everyone is treated with dignity, respect and professional courtesy.

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