Senior Officer, Educational Partnership Development

BRITISH UNIVERSITY VIETNAM

British University Vietnam (BUV) is the first and only international university in Vietnam authorised to award degrees from renowned UK universities: University of London, University of Staffordshire, University of Stirling, Arts University Bournemouth, Bournemouth University, and Manchester Metropolitan University. Established in 2009, BUV delivers a wide range of undergraduate and postgraduate programmes following UK academic standards.

BUV is rated 5 Stars by QS and institutionally accredited by the UK Quality Assurance Agency (QAA). With over 500 enterprise partners, 100% of BUV graduates are employed or pursue further study within three months of graduation.
Students study at a world class campus in Ecopark, developed with an investment of up to USD 165 million, offering modern facilities and an international-standard learning environment for more than 10,000 students upon completion.

POSITION PURPOSE

The position Senior Educational Development Partnership Officer is responsible for

1. Working closely with high school principals, counselors, and teachers to promote BUV’s educational programs and services, as well as coordinating events and activities to engage high school students and their families.
2. Maintaining and developing relationships with Schools but also recommender to find and follow up with qualified leads to support for application conversions.

1. The markets/region of this position will be decided by line manager, mostly in Hanoi and northern provinces and may be rearranged following the organization growth strategy.

AREAS OF RESPONSIBILITY

School & Partners account developments and management

• Develop and manage current channels and networks allocated by EPD Manager and ensuring effective account management and achievement of the student recruitment targets allocated to those schools.
• Build and maintain strong relationships with key external stakeholders (high schools, universities and colleges, domestic partner) who contribute to the success of student recruitment and marketing activities.
• Organize frequent training sessions with key stakeholders to provide updates about BUV and strengthen relationships.
• Develop relationships with teachers and board of management of high school and through that, organize events, interact with students for potential applications.
• Develop own recruitment sources from personal network and channels to increase number of potential leads and enrolments
• Manage all recruitment sources and channels with appropriate and effective account management methods, number of potential leads and enrolments
• Build & maintain Network of recommenders in cities, provinces in charge of to ensure a good source of quality leads for student recruitment.

School & Partners account care management

• Manage and provide periodical evaluation of partnership results
• Create innovative customer care approaches to optimize the delivery of partnerships results
• Oversee any events, initiative and projects to maintain the relationship with partners
• Enhance BUV brand awareness and presence in Partner school to support recruitment.

Database management

• Liaise closely with data management staff and internal audit to ensure the sales database is updated comprehensively, easy to approach, trackable and analyzable.
• Develop plan to acquire lead/data as assigned
• Develop and implement strategies, plans and tactics according to all personal sales database.

Student Recruitment & Marketing support

• Actively promote recruitment to pre-university English, foundation, undergraduate, postgraduate and IELTS preparation programmes.
• Provide high quality and consistent performance to achieve personal and the team’s student recruitment target by getting new applicants to BUV’s available programmes for later conversion.
• Provide high conversion rate in sales process to maximize numbers of quality leads, enquiries which lead to applications and enrolments and minimize numbers of inactive (lost) leads.
• Take part and take charge in the organisation’s internal and public events including sales events, Open Days, school events, workshops, consultation booths, fairs & exhibitions etc.
• Branding & positioning BUV at schools in charge.

Others

• Consolidate and report on a daily/weekly/monthly basis or as requested by Line manager.
• Additional tasks as assigned

POSITION SPECIFICATIONS

COMPETENCIES (knowledge, skills, and abilities)

Essential

• Vietnamese national
• Bachelor’s degree in relevant discipline & preferably in Communications, Marketing, Business.
• Demonstrated professional level communication skills, written, and spoken (English and Vietnamese), good public speaking is preferable
• Understand about International program of high schools: Cambridge/A level, International Baccalaureate (IB) & others
• Well-developed and demonstrable strong interpersonal skills, including flexible negotiation, liaison, and cross-cultural communication specifically related to excellent customer service and sales functions
• Demonstrated good presentation skills in front of large number of audiences
• Advanced Microsoft Office skills
• Ability to work both independently and collaboratively in a group
• Strong analytical skills
• Proficient across all social media platforms
• Positive attitude, detail and customer oriented with good multitasking and organizational ability
• Experience with online platforms, such as Zoom, Teams, Google meet…
• Ability to manage multiple priorities in a deadline-driven environment

COMPETENCIES (behavioural)

• Communicating Effectively both in English & Vietnamese
• Creative Thinking & Innovation
• Teamwork & Collaboration
• Managing & Developing people
• Relationship Building & Networking
• Planning & Organising
• Problem Solving & Decision Making
• Results Orientation

Essential

“Can do” attitude/ Sociable / Adaptable /Team player/ Service-oriented/ Sense of discipline/ Willing to learn

Desirable

• Understanding UK education systerm
• 3 years working experience in a similar position, a candidate with a background in the Education sector or Business Development is preferred. Working Experience with international high school is also an advantage

BENEFITS

• Highly competitive salary package (plus benefits), monthly remuneration start from 23,000,000 VND plus incentives commensurate with qualifications/experience
• 13th month Tet bonus (for Vietnamese candidates)
• Annual cost of living adjustment and performance-based bonus
• Recognition & awards programmes
• 20 days annual leave, public holidays, and 5 days paid sick leave
• Healthcare plan (private accident, medical, and dental insurance, including annual health checks)
• Education support for staff, their dependents and immediate relatives
• Relocation allowance to cover visa/flights/initial days accommodation
• Support and assistance in work permit and visa application together with relocation to and settling into living and working in Vietnam
• Various staff events through the year (outings, year-end party, sports activities and other events)
• Onsite fitness and sports centre
• Opportunity to work within a professional and multi-cultural environment

Interested candidates should prepare an up-to-date CV and application letter indicating for which position you are applying. Please then select SUBMIT YOUR CV button on our JOBS AT BUV webpage or email to hr@buv.edu.vn. We will invite short-listed candidates for interviews. Recruitment will remain open until the position is filled.

Important Notice:

To strengthen communication and protect candidates from increasingly complex fraud risks, please note that BUV will never request any fees or payments during the recruitment process. Be cautious of scams that ask for money to apply.

The Human Resources Department (HRD) of BUV only uses the official email address hr@buv.edu.vn. If you are ever unsure about the authenticity of any information or request, kindly contact HRD at hr@buv.edu.vn or by phone at +84 2216 250 250 during office hours for verification and support.

Submit Your CV