Officer, Solutions Delivery

BRITISH UNIVERSITY VIETNAM (BUV)

British University Vietnam (BUV) is the first and only international university in Vietnam to directly award British degrees from the prestigious University of London and other UK universities. BUV is rated a 5 Star university of excellence by the world recognised QS accreditor and is also recognised with a University-wide accreditation from the UK’s Quality Assurance Agency (QAA).

BUV has three main brand drivers:

• Offering accredited British and international higher education and training in Vietnam.
• Providing 5-star university campuses, learning spaces, and services.
• Including a Personal and Social Growth (PSG) Program that prepares students for the future of life and work.

Established in 2009, BUV provides teaching for both undergraduate and postgraduate programmes. Employability rates for students are exceptionally high with 100% of graduates from BUV either employed or continuing higher education within 3 months after graduation.

Students study at BUV’s award winning campus in the Ecopark township near Hanoi. With its state-of-the-art teaching and learning facilities and an iconic design, BUV is recognised as one of the best educational environments in Southeast Asia.

POSITION PURPOSE

We are looking for an experienced and passionate Business Engagement Officer to join our team! As a Business Engagement Officer at our company, you will have the opportunity to work on new and exciting projects and further develop your career.

The Business Engagement Officer will interact with clients to analyze business processes and evaluate requirements, liaise with various stakeholders to ensure alignment between business objectives and ICT solutions.

To be successful as a Business Engagement Officer, you should have strong analytical and communication skills, be proactive in identifying opportunities for improvement, and be adept at managing projects effectively.

AREAS OF RESPONSIBILITY

1. Business Analysis

• Analyze existing business processes to identify inefficiencies and propose opportunities for improvement through digital transformation initiatives.
• Interacting with clients to understand and evaluate business requirements to ensure alignment with project scopes & organizational goals.
• Support in preparing essential project-related documentation, including business cases, requirements, and process workflows

2. Project Assistance

• Support Project Manager to coordinate activities for ensuring timelines are adhered to.
• Track project progress and verify that deliverables align with established requirements.
• Assisst Project Manager to build clear and efficient communication among teams to address challenges and ensure project objectives are met.
• Prepare and maintain key project documents, including proposals, progress reports, and final deliverables.
• Update regurlar reports ensuring clarity, accuracy and comprehension to stakeholders on project milestones and outcomes.

3. Product/Solution Supporting

• Act as a liaison between vendors, business users, and technical teams to facilitate effective communication.
• Provide timely feedback to stakeholders to enhance collaboration and mutual understanding.

 POSITION SPECIFICATIONS

COMPETENCIES (knowledge, skills, and abilities)

Essential

• Bachelor’s degree or equivalent with a focus on on computer science, information technology, systems development or a related field.
• Proficiency in English (Speaking, Reading & Writing).
• Analytical and detail-oriented mindset with the ability to evaluate complex processes.
• Excellent communication and critical thinking skills.
• Good project management skills, including planning, organization, and time management.
• Familiarity with tools for documenting requirements, modeling workflows, and managing projects.
• Self-motivated with a curious mindset and willingness to research new domains and learn new things.

Desirable

• Previous work experience in business engagement or a relevant role.
• Strong verbal and written communication skills.
• High-level proficiency with MS Office programs and work-related software.

COMPETENCIES  (behavioural)

Essential

• Ability to work independently as well as team collaboration.
• Customer & service orientation.
• Planning & organising
• Effective Communication
• Passion & drive.

Desirable

• Creative thinking & innovation
• Relationship building & networking

BENEFITS

• Highly competitive salary package (plus benefits) for Vietnamese and expatriate candidates depending on qualifications/experience;
• 13th month Tet bonus (Vietnamese candidates);
• Annual cost of living adjustment;
• Annual salary increases and bonuses based on performance;
• Recognition & awards programmes;
• 20 days annual leave, plus Xmas closure, public holidays and 5 days paid sick leave;
• Healthcare plan (Private accident, medical, and dental insurance, including annual health checks);
• Education support for staff, spouse and children;
• Relocation allowance to cover visa/flights/initial days accommodation
• Support and assistance in work permit and visa application together with relocation to and settling into living and working in Vietnam;
• Transportation support;
• Business travel insurance;
• Various staff events throughout the year (outings, year-end party, sports activities and other events);
• Onsite fitness and sports centre;
• Opportunity to work within a professional and multicultural environment.

Interested candidates should prepare an up-to-date CV and application letter indicating for which position you are applying. Please then select SUBMIT YOUR CV button on our JOBS AT BUV webpage or email to hr@buv.edu.vn. We will invite short-listed candidates for interviews. Recruitment will remain open until the position is filled.

EQUAL OPPORTUNITIES AND DIGNITY AT WORK POLICY

All staff are expected to understand and enact the University’s commitment to ensuring equality and diversity in all activities. This commitment is enshrined in the BUV mission statement and our core values.

Every member of staff has a responsibility to ensure colleagues are treated with dignity and respect. The University is committed to creating a work environment for all staff that is free from harassment, intimidation and any other forms of bullying at work, where everyone is treated with dignity, respect and professional courtesy.

Submit Your CV