Officer, High School & Agent Partnership – Local

BRITISH UNIVERSITY VIETNAM (BUV)

British University Vietnam (BUV) is the first and only international university in Vietnam to directly award British degrees from the prestigious University of London and other UK universities. BUV is rated a 5 Star university of excellence by the world recognised QS accreditor and is also recognised with a University-wide accreditation from the UK’s Quality Assurance Agency (QAA).

BUV has three main brand drivers:

• Offering accredited British and international higher education and training in Vietnam.
• Providing 5-star university campuses, learning spaces, and services.
• Including a Personal and Social Growth (PSG) Program that prepares students for the future of life and work.

Established in 2009, BUV provides teaching for both undergraduate and postgraduate programmes. Employability rates for students are exceptionally high with 100% of graduates from BUV either employed or continuing higher education within 3 months after graduation.

Students study at BUV’s award winning campus in the Ecopark township near Hanoi. With its state-of-the-art teaching and learning facilities and an iconic design, BUV is recognised as one of the best educational environments in Southeast Asia.

POSITION PURPOSE

The Officer, High School & Agent Partnership – Local contributes directly to BUV’s student recruitment objectives by developing, strengthening, and coordinating partnerships with educational agents and partner networks. The role supports the implementation of recruitment activities, ensures effective communication between BUV and partners, and facilitates the delivery of high-quality engagement events, training, and information sessions.

This position also plays a key role in maintaining accurate partner data, tracking student applications, and supporting reporting processes to enable data-driven decision making. The Officer collaborates closely with internal departments to ensure smooth operations, timely support for partners, and a professional representation of BUV in all external interactions.

Overall, the role enhances BUV’s market presence and contributes to achieving enrolment targets through strong partner relationship management and operational excellence.

AREAS OF RESPONSIBILITY

1. Partner Relationship Management

• Maintain regular communication with agents and partner organisations to provide updates, support, and guidance on BUV programmes and admissions requirements.
• Assist in onboarding, supporting, and nurturing partnerships to enhance recruitment effectiveness.
• Coordinate partner engagement activities such as training sessions, briefings, and visits.

2. Recruitment & Marketing Support

• Support the organisation of events, workshops, and promotions with partners to drive lead generation and applications.
• Collaborate with Marketing and SR teams on materials, content, and information to ensure consistent and accurate representation of BUV.

3. Data Management & Reporting

• Maintain and update partner data and activity records on Salesforce and internal systems.
• Track recruitment performance, student applications, and outcomes from partner activities.
• Support reporting requirements as assigned by the SRC Manager/Line Manager.

4. Operations & Administration

• Coordinate logistics for partner-related events, meetings, campus visits, and engagement activities.
• Prepare documentation, official communications, and follow-up reports.
• Provide administrative assistance to ensure efficient operations across the SRC team.

POSITION SPECIFICATIONS

COMPETENCIES (knowledge, skills, and abilities)

Essential

• Bachelor’s degree in Business, Marketing, Education, or related fields.
• Strong communication and interpersonal skills.
• Good command of English (written and spoken).
• Detail-oriented, organised, and able to prioritise multiple tasks.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Ability to work both independently and collaboratively within a team.

Desirable

• Experience in sales, education consultancy, or partnership management.
• Familiarity with Salesforce or similar CRM systems.
• Experience working in an international or educational environment.

COMPETENCIES  (behavioural)

Essential

• Effective communication
• Customer & service orientation
• Planning & organising
• Problem solving & decision making
• Teamwork & collaboration
• Result orientation

Desirable

• Creative thinking & innovation
• Relationship building & networking
• Resilience and adaptability

BENEFITS

• Highly competitive salary package (plus benefits) depending on qualifications/experience;
• 13th month Tet bonus (Vietnamese candidates);
• Annual cost of living adjustment;
• Annual salary increases and bonuses based on performance;
• Recognition & awards programmes;
• 20 days annual leave, plus Xmas closure, public holidays and 5 days paid sick leave;
• Healthcare plan (Private accident, medical, and dental insurance, including annual health checks);
• Education support for staff, spouse and children;
• Transportation support;
• Business travel insurance;
• Various staff events throughout the year (outings, year-end party, sports activities and other events);
• Onsite fitness and sports centre;
• Opportunity to work within a professional and multicultural environment.

Interested candidates should prepare an up-to-date CV and application letter indicating for which position you are applying. Please then select SUBMIT YOUR CV button on our JOBS AT BUV webpage or email to hr@buv.edu.vn. We will invite short-listed candidates for interviews. Recruitment will remain open until the position is filled.

Important Notice:

To strengthen communication and protect candidates from increasingly complex fraud risks, please note that BUV will never request any fees or payments during the recruitment process. Be cautious of scams that ask for money to apply.

The Human Resources Department (HRD) of BUV only uses the official email address hr@buv.edu.vn. If you are ever unsure about the authenticity of any information or request, kindly contact HRD at hr@buv.edu.vn or by phone at +84 2216 250 250 during office hours for verification and support.

Submit Your CV