The Well-being Counsellor is responsible for supporting the success of students academically, socially, behaviorally, and emotionally during their journey at the University, to help students navigate the tumultuous school years with confidence and success. This position will be engaged in the day to day students’ activities and their learning journey to explore their well-being needs and identify potential risks for prevention, intervention and proposing solutions, provide group and individual counselling, conduct educational and personality assessments, address behavioral problems during their time at university and design & execute workshops to enhance students’ well-being and personal development.

The position holder will play a key role in embedding the university’s missions and vision in their daily job and support developing certain type of graduates with ethics of kindness, compassion and respect, while maintaining a peaceful, safe and inclusive learning environment for the student body.

Major Duties and Responsibilities listed include, but are not limited to the following:

• Provide counselling, instruction, and mentoring for those struggling with social, emotional, and behavioral problems.
• Promote wellness, resilience and professionalism by reinforcing communication and social skills, problem solving, anger management, self-regulation, self-determination, and optimism through variety of workshops and talks.
• Support students to overcome personal problems and cope with stress in exams, study, personal relationships, genders, emotional intelligence, social integration,… etc.
• Plan, implement, execute and report a well-structured activities calendar to address a variety of well-being, emotional, mental health topics among the young adults and the student body

Work With Students and Their Families to:

• Identify and address psychological and behavioral problems that interfere with their personal and social growth and academic success.
• Evaluate eligibility for special education services (within a multidisciplinary team).
• Support students’ social, emotional, and behavioral health via multiple approaches and tools.
• Make referrals and help coordinate community support service.

 Work with colleagues in the Student Counselling Office and Head of Student Engagement to:

• Conduct assessments and screenings, collect and analyse data related to investigate and predict potential issues, student outcomes, and accountability requirements.
• Implement school-wide prevention programmes that help maintain positive educational climates conducive to learning.
• Promote university policies and practices that ensure the safety of all students by preventing school violence, bullying, and harassment and promote a healthy, safe and inclusive environment
• Design, implement, and deliver comprehensive mental health enhancement, personal and social development programme via a number of workshops, talks, campaigns to promote and support students’ personal and social growth, psychological management, inclusiveness, and equality…etc.
• Involve with Student Recruitment in high-schools’ activities and deliver talks about personal development and well-being topics where needed.
• Ensure timely responses to a variety of enquiries from students and parents for information relating to well-being and personal and social development via telephone, correspondence and/or electronic mail.
• Ensure the highest quality of customer service is always provided to students and parents.
• Update and report to the Head of Student Engagement on all wellbeing services activities and developments, as well as student cases’ report on a weekly basis.
• Prepare semesterly and annual well-being activity plan and adhere to budget requirements for organizing and implementing all events within the department.
• Assist the Head of Department in preparing periodic reports and newsletter updates for Management and the University.

– Maintain confidentiality regarding all students’ and health-related issues.

– Be constantly observant of the needs and challenges of students and promptly engages an administrator or appropriate educational staff associates when the there is reason to suspect or reasonably believe that a student is at risk or in danger due to such issues as bullying, sexual harassment/misconduct, depression or suicide ideation, or academic failure.

– Assist in the supervision of students at school activities and events. Remains vigilant of students throughout the school day and extra-curricular activities, taking the initiative to positively engage students when they are acting inappropriately.

– Perform other duties as assigned by line manager and the university.

COMPETENCIES (knowledge, skills, and abilities)

Essential

• Vietnamese national with bilingual languages.
• Bachelor degree in education psychology from an accredited institution of psychology or equivalent qualifications.
• Track record of working with teenagers and young adults (from 18-24) with mental issues or special disadvantages.
• Good verbal and written English communication skills
• Excellent interpersonal skills and cultural awareness
• Excellent organizational skills and attention to detail.

• Comfortable to work with diverse-backgrounds and different characteristics of students, youngsters etc.
• Knowledge of tests and measurements in EQ, psychological assessments etc.

COMPETENCIES (Behavioral)

• Result-driven.
• Detail-oriented.
• Planning and organizing events
• Customer-oriented with professional demeanor
• Creative thinking and innovation

• Competitive salary package (gross)
• Recognition and Reward Programs
• 13th month Tet bonus
• Performance bonuses
• Paid Time-off (annual leave, sick leave, holidays)
• Healthcare plan (Private premium accident, medical insurance, dental insurance, free assessment to medical suite)
• Business travel insurance
• Onsite fitness and sport center
• Education support for staff and children
• Transportation support
• Flexible working arrangement
• Opportunity to work within a professional and multi-cultural environment
• Various staff events through the year (outing, year-end party, sport activities and other events recommended by staff committee)